There are a few handy tips to make sure your lunch products last as long as possible.

• All Campus lunch products are dishwasher safe. Please note: we recommend not putting the bottom part (stainless steel) of your insulated flip-up bottle in the dishwasher, this way you will preserve the print best.
• Store the lid and bread bin/cup separately: this ensures that they dry well.
• Let the lid and bread bin/cup dry separately after cleaning to prevent the lid from smelling.
• You can boil out the sealing ring of the Campus drinking products, as well as the overpressure protector (this overpressure protector is only in school cups produced before 2018). Please note that the other parts cannot be boiled out!

Are any of the parts of your Campus lunch products damaged or in need of replacement? Most parts are available in our parts shop.

If you can't figure it out and still have questions, you can always contact us via customer service.

All Campus lunch products are dishwasher safe.

Please note: we recommend not putting the bottom part (stainless steel) of your insulated flip-up bottle in the dishwasher, this way you will preserve the print best.

No, Campus lunch products are not made of Melamine. If you want to know what the products are made of, check the product information of the respective products.

Ai, the clamp or rim of your Campus lunchbox is broken! Annoying, but fortunately quick to fix. If the rim is broken or cracked, you can easily order a new one via our parts shop. Below is the step-by-step plan for replacing the rim of your lunchbox:

Step 1: grasp the lunchbox lid on the long sides and pull the rim out slightly.

Step 2: use your thumbs to push out the plate.

Step 3: place the plate in the new rim. Note: the notches are on the side of the clip, on the underside of the lid.

Tip: insert the plate at an angle so that it is already under the clips of the new rim on one side.

Step 4: press the plate down so that it clicks into place. Your lunch box is now as good as new!

We wish you long-lasting pleasure from the lunchbox again!

When the sealing ring of the Campus school cup needs to be replaced, you can remove it very easily from the cap.
This can be done by removing the sealing ring with the blade of a knife.

The sealing ring can be ordered separately in our spare parts shop. So you don't have to buy the school cup again, but can extend its life by replacing this part.

> All parts for school products

Watch the instruction video for school cup (post-2018 version) here:

Instructions for replacing the sealing ring:

1. Insert the blade of the knife behind the sealing ring.
2. Using the knife, rock out the current sealing ring.
3. Put the clean (or new) sealing ring in place.
4. Using your index finger, press the sealing ring so that it is firmly in the cap.

Watch the school cup instruction video below (2018 version):

Mould can be caused by acidic products such as milk. This mould then settles in the sealing ring. To get rid of mould, remove the sealing ring from the lid and boil it out.

Please note: neither the lid nor the cup itself should be boiled out!

Preventing mould?
Clean the cup regularly. We recommend washing the school cup after each use or putting it in the dishwasher.

Tip: store the cup and lid separately from each other.

Replacing parts
You can also replace the parts. These can be ordered separately in our parts shop.

> Spare parts for school cups produced from 2018

Watch the instruction video for school cups (version after 2018) here:

If your Campus school cup leaks, in many cases the safety stopper in the lid is no longer in place. This safety cap is only in Campus school cup produced before 2018.

You won't have this problem with post-2018 school cup, in which case it is especially important that the silicone ring is properly in place.

For more information, watch the instruction video below:

1. Using the back of a knife tip, remove the sealing ring from the lid.
2. You can now clean the sealing ring and the lid. Although both parts can go in the dishwasher, we recommend washing the parts by hand.
3. The lid can now be reassembled.

Besides the sealing ring, the rest of the lid can also be taken apart. Place the convex side on the table and press the lid to push the inside out of the rim.

Tip: always keep the children's drinking bottle open. So if you store the drinking bottle in the cupboard, put the lid next to it and don't leave it on, this way the cup can dry properly. Parts for the drinking bottle for children can be bought in our parts shop.

A nice added value is that the lids of our pop-up and flip-up drinking products are interchangeable, so you can make your own fun creations!

Please note: if you want to swap a cap including straw (as with our flip-up bottles), please pay attention to the length. This is because the straw of the flip-up water bottle is longer than that of the flip-up insulated bottle. Should it not fit because of this, you can always use the lid without the straw.

Storing fruit juices in a closed container for a long time can cause them to ferment. This can create a build-up of pressure inside the cup. The pressure safety valve stops the pressure becoming too high and causing the cup to explode. When the pressure inside the cup becomes too high, the safety valve pops open. This then causes the cup to leak. After you have cleaned the cup's components, you can easily reassemble it. By the way, the cup can be safely used with fizzy drinks too. The pressure created by the carbon dioxide in the cup is not enough to open the safety valve.

Your pop-up drinking or water bottle is something you want to be able to keep clean. Here is how to clean your water bottle.

The pop-up drinking and water bottles can simply go into the dishwasher for daily cleaning. Unfortunately, the insulated stainless steel flip-up bottle is not dishwasher-safe. This is because the print on these bottles can quickly fade, so we recommend washing it by hand. However, the lid and straw of the insulated bottle can be washed in the dishwasher.

Further explanation on how to clean the insulated stainless steel drinking bottle can be found in a few the questions below: What is the best way to clean the flip-up insulated bottle?

Daily cleaning:

1. Unscrew the cap of the pop-up drinking or water bottle.
2. Unscrew the white holder from the cap by turning it anti-clockwise.
3. Remove the transparent spout from the cap by pulling it
4. Then put these parts in the dishwasher For daily cleaning, the above 4 steps are sufficient, the parts can all be put in the dishwasher.

Weekly cleaning:
We recommend weekly thorough cleaning of the cap. Then repeat the above four steps and proceed as follows:

1. Press the button and use a thin, blunt object to rock the cap out of the cap.
2. Press the button again to push the spout down and remove it from the cap.
3. Squeeze the edges of the logo plate to slide it forward.
4. All these parts may also go into the dishwasher. After this, you can reassemble the cap.

Parts for the pop-up drinking or water bottle can be bought in our parts shop.

Below are the cleaning instructions for the 2018 version made for our drinking bottles:

1. Unscrew the cap from the pop-up bottle.
2. Before taking the cap apart, open the spout.
3. You unscrew the grey holder with serrated edge from the cap by turning it anti-clockwise (counterclockwise).
4. You remove the spout with the sealing rubber and metal spring from the cap by pressing the spout release button and simultaneously taking out the spout with spring and rubber.
5. You can now clean the individual parts. Although the parts can go in the dishwasher, we recommend washing them by hand.
6. Before reassembling the cap, check that the sealing rubber is still properly attached to the spout. You do this by checking whether the hole of the rubber seal on the inside of the spout is round. If this is not the case, you need to put the rubber back on the spout.
7. Place the spout with rubber seal and spring back in the lid. Do this by simultaneously pressing the release button.
8. Screw the grey holder with knurled edge firmly (= hand-tight) into the cap by turning it clockwise (clockwise).
9. Press the spout closed again.

Spare parts for the pop-up drinking cup (produced before 2018) are available in our parts shop.

Do you still have questions? You can always contact us via customer service.

Check that all parts are in the right place. It is important that the silicone ring is seated properly. Do you want to replace the ring? These can be bought in our parts shop.

Do you have a pop-up drinking bottle before 2018? Follow these steps:

1. Unscrew the cap from the pop-up bottle. Before taking the lid apart, you need to open the spout.
2. You unscrew the grey holder with serrated edge from the cap by turning it counterclockwise (anti-clockwise).
3. You remove the spout with the sealing rubber and metal spring from the lid by pressing the release button of the spout and simultaneously taking out the spout with spring and rubber.
4. If necessary, you can now clean the individual parts first. Although the parts can go in the dishwasher, we recommend washing them by hand.
5. Before reassembling the lid, you should now check whether the sealing rubber is still properly attached to the spout. You do this by checking whether the hole of the rubber seal on the inside of the spout is round. If this is not the case, you need to put the rubber back on the spout.
6. Place the spout with rubber seal and spring back in the lid. Do this by simultaneously pressing the release button. Screw the grey holder with knurled edge firmly (= hand-tight) into the cap by turning it clockwise (clockwise).
7. Press the spout closed again.

For more information, see the instruction video below:

If the spout of the pop-up drinking bottle does not go up or down far enough, there is probably a small break in one of the parts in the cap. In this case, we ask you to email a photo of the cup to us: customerservice@mepal.com so that we can send you the defective parts as soon as possible.

Your flip-up water bottle is something you want to be able to keep clean.

Here's how to clean your water bottle:
For daily cleaning, it is enough to put the lid, straw and bottle in the dishwasher separately. We also recommend thorough weekly cleaning of the lid. For weekly cleaning, follow the steps below.

Tip: To clean the straw even better and easier, we offer a dishwashing brush (including extra straw) in our parts shop. Other parts for the flip-up water bottle are also available in our parts shop. Do you still have questions? You can always contact us via customer service.

You want to be able to keep your flip-up insulated bottle clean. Unfortunately, the insulated stainless steel bottle is not dishwasher-safe. The print on these bottles can fade quickly, so we recommend washing by hand. The lid and straw of the insulated bottle can, of course, be washed in the dishwasher.

For daily cleaning, it is sufficient to put the lid and straw in the dishwasher separately. We also recommend thorough weekly cleaning of the lid. For weekly cleaning, follow the steps below.

Tip: To clean the straw even better and easier, we offer a dishwashing brush (including extra straw) in our parts shop. Other parts for the flip-up insulated bottle are also available in our parts shop.

Do you still have questions? You can always contact us via customer service.

Want to use your flip-up water bottle or insulated drinking bottle without a straw? That is possible! The bottle can simply be used without a straw.

If you want to put carbonated drinks in the flip-up water or insulated bottle, we also recommend doing so without a straw. This is due to the pressure that collects in the bottle.

Yes, hot drinks can go in the flip-up insulated bottle, but be careful when you open the bottle. The bottle is suitable for drinks up to 45 degrees Celsius (113°F). Make sure the drink is not too hot to avoid damaging the bottle or injuring yourself. 

Want to take carbonated drinks with you? You can do so in the following bottles:

Water bottle Ellipse
Water bottle flip-up
Insulated bottle flip-up
Insulated bottle Ellipse

Note: we recommend removing the straw from the flip-up bottles if carbonated drinks are put in them.

Our products are designed for enjoyable, long-term and therefore durable use. Nevertheless, it can sometimes happen that a part breaks or gets lost.

We offer various spare parts in our parts shop. View the spare parts for school products here:
- Spare parts lunchbox
- Spare parts for pop-up and flip-up drinking bottles
- Spare parts for the children's drinking bottle

All spare parts for our Campus lunch products